Built with Trust, Control, and Responsible AI Calling

mKcalling is designed to help businesses automate calls responsibly, transparently, and in line with Indian operational requirements.

We focus on control, auditability, and ethical communication — without adding complexity.

India-First by Design

Reinforce local readiness

mKcalling is built with Indian businesses in mind:

  • Indian phone numbers
  • Support for Indian languages
  • Low-latency calling infrastructure
  • Data stored and processed in India
  • Designed for Indian calling workflows and volumes

This ensures reliable performance and operational familiarity.

Call Handling & Recording

Address transparency and auditability

  • All calls are recorded by default
  • Call recordings are stored securely in India
  • Call logs and transcripts are available for review
  • Call data is retained for up to 12 months
  • Access to call data is controlled within the platform

This helps businesses maintain clarity and accountability.

Consent, DND & Responsible Outreach

Show ethical communication

  • Do-Not-Call (DNC) handling supported
  • Businesses control call timing and frequency
  • Respectful and predefined scripts
  • Opt-out handling where applicable

mKcalling supports responsible outreach and customer respect.

AI Transparency & Human Control

Build trust in AI usage

  • AI agents can disclose they are AI (configurable by the business)
  • AI handles routine conversations only
  • Sensitive or complex scenarios trigger human callback
  • Businesses define escalation rules

Automation is designed to support humans — not replace judgment.

Data Access & Security Practices

Reassure without heavy claims

  • Secure access controls within the platform
  • Role-based visibility for call data
  • Audit logs for calling activity
  • Platform access restricted to authorized users

We focus on practical security for everyday business use.

Ethical & Fair Use

Protect platform and brand

  • Industry-standard fair-use practices apply
  • Ethical, lawful usage is expected from all clients
  • Misuse or abuse may result in account suspension after review

A detailed acceptable-use policy will be published separately.

What This Means for Your Business

Translate compliance into value

Confidence in automated calling
Clear visibility into conversations
Reduced operational risk
Control over how and when calls are made
AI support without loss of accountability

Automate Calls with Confidence

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