Automate Business Calls with AI — Without Hiring Callers or Managing AI
mKcalling is an AI Calling Platform that handles inbound and outbound business calls for sales, support, reminders, and follow-ups — fully configured and managed for you, built for Indian businesses.
The Problem with Manual Calling
Traditional call centers face significant challenges that impact your business growth and customer satisfaction.
Missed Calls & Delays
Calls go unanswered during peak hours, weekends, and holidays, leading to lost opportunities.
High Attrition
Constant hiring and training costs as call center staff turnover remains high.
Inconsistent Quality
Human agents deliver varying service quality, affecting customer experience and brand reputation.
Limited Scalability
Scaling up requires significant time and resources for hiring, training, and infrastructure.
High Effective Cost
When you factor in salaries, benefits, infrastructure, and management overhead, the true cost is much higher than it appears.
Weekends & Holidays Gap
No coverage during off-hours means missed opportunities and frustrated customers.
What mKcalling Does
AI handles routine calls; complex issues escalate via callback scheduling
Sales & Lead Qualification
Qualify leads, answer product questions, and schedule sales calls automatically.
Appointment Booking & Reminders
Book appointments, send reminders, and reduce no-shows with automated follow-ups.
Payment Reminders & Collections
Gently remind customers about pending payments and collect overdue amounts.
Customer Support & Follow-ups
Handle common queries, provide support, and follow up on customer issues.
Verification & Onboarding Calls
Verify customer information and guide them through onboarding processes.
Feedback & NPS Calls
Collect customer feedback, conduct NPS surveys, and gather insights.
How It Works
A managed service that handles everything from setup to ongoing operations
Discover
We understand your business needs, use cases, and call workflows through discovery workshops.
Configure Agents & Knowledge Base
We set up AI agents, ingest your knowledge base, and configure call flows tailored to your business.
AI Handles Calls
Your AI agents handle inbound and outbound calls 24/7, with natural conversations in Indian languages.
Escalation & Callback
Complex issues automatically schedule callbacks with your human team, ensuring seamless handoff.
Dashboard Visibility
Monitor all calls, transcripts, summaries, sentiment, and action items from a unified dashboard.
Why mKcalling
Built for Indian businesses, designed for simplicity
All-Inclusive Predictable Pricing
LLM, STT, TTS, telephony, server, and maintenance costs all included. No hidden fees.
No Billing on Failed Attempts
Pay only for connected talk time. Unanswered, busy, or failed calls are free.
Managed Setup & Tuning
No prompting burden on you. We handle agent configuration, knowledge base setup, and ongoing optimization.
India-First by Design
Indian phone numbers, support for Indian languages, and data stored in India for compliance.
Human-in-the-Loop
Seamless escalation via callback scheduling ensures complex issues reach your team when needed.
Industries We Serve
mKcalling powers businesses across sectors
Healthcare
Appointment scheduling, reminders, and patient follow-ups
Education
Admission inquiries, fee reminders, and student support
Real Estate
Property inquiries, site visit scheduling, and lead qualification
BFSI/Fintech
Customer support, KYC verification, and payment reminders
Insurance
Policy inquiries, claim support, and renewal reminders
Hospitality & Travel
Booking confirmations, check-in reminders, and customer service
E-commerce & D2C
Order tracking, delivery updates, and customer support
Logistics
Delivery scheduling, tracking updates, and customer communication
Automotive
Service reminders, test drive scheduling, and customer support
Field Service & Maintenance
Installation & service coordination, AMC & scheduled service reminders, Technician visit confirmations
Trust & Control
Your data, your control, India-first
DNC Handling
Automatic Do Not Call list management and compliance
Recordings & Audit Logs
Complete call recordings and audit trails for compliance and quality assurance
India-Hosted Data
All data stored in India, ensuring compliance with local regulations
AI Disclosure
Configurable AI disclosure to inform callers they're speaking with an AI agent
Ethical Practices
Fair-use practices and ethical AI deployment guidelines
Be the First to Experience
The Future
Join our waitlist and get early access to the platform